Last Updated: January 2025
All floral arrangements and bouquets are composed of perishable botanical materials. Due to the natural and perishable nature of these products, standard return policies do not apply in the same way as non-perishable goods.
We guarantee that all floral arrangements will be delivered in fresh, high-quality condition. If you receive an arrangement that does not meet our quality standards, please contact us immediately.
Returns or refunds may be considered in the following circumstances:
To be eligible for a return or refund, you must contact us within 24 hours of delivery or the scheduled delivery time. Due to the perishable nature of floral products, timely reporting is essential.
To initiate a return or refund request, please contact us with:
If a refund is approved, it will be processed using the original payment method. Refunds may take 5-10 business days to appear in your account, depending on your financial institution.
Refunds will not be provided in the following circumstances:
In some cases, we may offer to replace an arrangement rather than provide a refund. Replacement arrangements will be created to match the original design specifications as closely as possible, subject to flower availability.
Custom-designed arrangements created to specific client specifications are generally non-refundable once production has begun, unless the arrangement significantly deviates from agreed-upon specifications due to our error.
If delivery issues occur due to circumstances beyond our control (such as weather, traffic, or recipient unavailability), we will work with you to arrange alternative delivery. Refunds for delivery issues will be considered on a case-by-case basis.
For ongoing subscription or maintenance services, cancellation policies will be outlined in your service agreement. Cancellation requests should be submitted in writing with appropriate notice as specified in your agreement.
If you are not satisfied with the resolution of a return or refund request, please contact us to discuss your concerns. We are committed to resolving issues fairly and in accordance with applicable consumer protection laws.
For return or refund requests, please contact us:
Email: contact@insuredartistic.world
Phone: +12127272800
Address: 15 W 37th St
New York, NY 10018
United States
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.